Posted by TomIrvin on

A question was raised at the last OGM regarding delay compensation. Each company operates its own scheme, the delay threshold varies from 15 minutes to an hour. For reference, I have provided links below to the details of the schemes for our two local operators:

https://www.northernrailway.co.uk/corporate/compensation-information

https://www.tpexpress.co.uk/help/delay-repay-compensation