Posted by HumberTransport on

Thanks for the enquries and feedback. 

Traveline East Midlands has now updated the 260 and 350 with the following messages:

 

Service 260 will NOT operate on Thursday 27th, Monday 30th or Tuesday 31st December
Valid from 0000 on Friday 27th December until 2359 on Friday 27th December
Valid from 0000 on Monday 30th December until 2359 on Monday 30th December
Valid from 0000 on Tuesday 31st December until 2359 on Tuesday 31st December

Affected Services

Stagecoach East Midlands service 260

We have blocked from our point-to-point journey planner the journeys on those three days that are shown on this timetable.  This timwetable should be corrected by midday on Thursday (19th December).  We apologise for this error.

Service 350 will operate to the SATURDAY timetable on Friday 27th and Monday 31st Decembner, and to the SATURDAY timetable with an early finish on Tuesday 31st December.
Valid from 1600 on Tuesday 24th December until 2359 on Tuesday 24th December
Valid from 0000 on Friday 27th December until 2359 on Friday 27th December
Valid from 0000 on Monday 30th December until 2359 on Monday 30th December
Valid from 0000 on Tuesday 31st December until 2359 on Tuesday 31st December

Affected Services

East Yorkshire Motor Services service 350|Humber Fastcat

Stagecoach East Midlands service 350|Humber Fastcat

Our data for this service will be corrected by midday on Thursday 19th December.

The final journeys on both Christmas Eve and New Year's Eve will be . . .

  • 1745 Scunthorpe to Hull
  • 1825 Hull to Scunthorpe

-

Regarding the 260, it is very disappointing that there will be no service at all on the three normal weekdays between Christmas and New Year. What makes it even more odd is that there does not seem to be any consistency between different NLC tenders. It also seems common practice elsewhere that were services are weekday/certain weekdays only they operate as normal between Christmas and New Year even if a Saturday service is otherwise provided. 

Posted by TomIrvin on

I have had the following back from Traveline:

"

Thank you for the feedback message you submitted from the traveline east midlands website, bringing these discrepancies to my attention.

As bus operators are only obliged to confirm their level of service on Bank Holidays, and over the festive season, 21 days in advance, we applied (back in September) a “best guess” adjustment to the standard timetables, and these are adjusted (or confirmed) week-by-week by our local data contributors as operators declare their actual operating patterns. It seems that services in the North Lincolnshire area have not been as well handled as we would have wished. We are just putting the finishing touches to our final data-build before the festive season, so your queries have allowed us to correct some errors, though the corrected data will not ‘go live’ on our website until late morning on Thursday of this week.

I can confirm that service 350 will be operating to a Saturday service on 27th and 30th December, so those extra late journeys will be operating.

It is my understanding that service 260 will not be operating on 27th, 30th and 31st December. On the normal timetable, Stagecoach provide the weekday journeys while CallConnect provide a more limited service on Saturdays. As Stagecoach has declared that they are running a Saturday service on those days (= no service) and CallConnect have declared they are running their normal services across the festive period with the exception of no service on 25th and 26th December, and 1st January, it seems that neither operator will be providing any journeys on service 260 on 27th, 30th and 31st December.

As I said, I expect these errors to be corrected when we release new data on Thursday of this week normally just before lunchtime. In the meantime I have used our “incident” system to remove service 260 from our point-to-point journery planner on those three days (and annotate the timetable). Likewise, I have added a note to itineraries using service 350 on those three days.

I am grateful that you took the trouble to bring these matters to my attention. We welcome reports of data errors, or incorrect responses from our journey planner, as they can lead to corrections or improvements that allow us to provide a better service to future enquirers. With the amount of data we bring together from a wide range of sources, and the methods we use to “glue it all together”, there are bound to be some aspects that we can improve, and we are grateful for any help in finding the “needles in the haystack”."

 

Thus confirming that Stagecoach publicity.

i agree that it is disappointing that the 260 does not operate for three consecutive days, this is certainly something to be raised in time for next year.

Posted by TomIrvin on

The wonders of modern technology suggest to me in my remote East Yorkshire location that the 260 Barton Villager is actually operating today, using vehicle 35139. I would appreciate it if somebody on the ground could confirm this.

Posted by HumberTransport on

An anonymous comment on my blog also states it is operating, based on contacting Scunthorpe depot. 

http://humbertransport.blogspot.com/2019/12/getting-short-straw-this-christmas.html

Stagecoach and Traveline East Midlands websites haven't been updated though to state it is operating.

-

Thanks as well for copies of the email correspondence with Traveline

Posted by TomIrvin on

I have also had a member contact me via SMS who saw the 260 operating yesterday. I shall make contact with the relevant people with a view to confirming the position next week and also to try and get the correct information advertised next year. There has clearly been some form of miscommunication between Scunthorpe and the marketing people at Hull and Lincoln.